Term and Conditions

1. OUR DELIVERY SERVICE

When you place an order, we use all reasonable efforts to deliver to you at the time of your choosing or by 5:00 pm on the day of your arrival. Once you place your order by telephone, email, or online, we will act as bailee for the ordered products. You can modify an existing order at any time up until the order leaves the store by calling our customer service number at 9494646387. Please note that we reserve the right to refuse service to anyone. We reserve the right to change the cost of deliveries and/or our delivery fees at any time.

2. PRICE AND AVAILABILITY

From time to time, products you order may be unavailable. If we are unable to fulfill your entire order, we will make every reasonable effort to substitute the closest product.We do not set the prices for the items you select on your grocery list. We pay the prices that each individual store has already set.

To receive delivery, you do not need to be present to receive your order from our driver. In the case of bad weather or unforeseen delivery complications, deliveries may be delayed. We will make every effort to get your groceries to you by 5:00 pm on the date of your arrival.

Your order will arrive with an invoice that will list all of the items you have received and were billed for. If something is missing from your order, please call us so that we can do everything reasonable in our power to ensure your satisfaction.

In the case where you fail to pay for the products ordered, you agree to forfeit to the Company any right, title, or interest you may have in the products.

Product information contained on the website or in our advertisements is offered as a convenience and should not be deemed as accurate. Information contained on the website or in our advertisements should not be used by you to evaluate ingredient information, nutritional values, or potential food allergies. The Company assumes no responsibility for such information.

Our drivers are allowed to accept tips. Customers are under no obligation to tip drivers but have the option of doing so at their discretion.

3. Return & Refunds

We have a "no questions asked return and refund policy" which entitles all our members to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and issue a credit note for the value of the return products which will be credited to your account on the Site. This can be used to pay your subsequent shopping bills.

4. Colours

We have made every effort to display the colours of our products that appear on the Website as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.

5. Communications

When you place an order on our Website and application or send e-mails to us, you are communicating with us electronically so you must provide a valid mobile phone number / email address and your address while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the Website and application or by any other mode of communication. For contractual purposes, you consent to receive communications including SMS, e-mails or phone calls from us with respect to your order.

Your Obligations:

You shall

i. not acquire any ownership rights by downloading material /Contents from this website and application.

ii. read the Terms and policies of website and application and agree to accept the Terms before use of Website and application

iii. abide by the Terms and Policies of Website and application

iv. Neither copy or modify the Contents of the website and application nor use the Website and application for commercial purpose

v. purchase the product(s) from this Website and application for your internal / personal purpose and not for resale by you or any other person.

vi. comply with all applicable laws in connection with your use of the Website and application, and such further limitations as may be set forth in any written or on-screen notice from us.

vii. not refuse to accept the delivery of the Products under your order upon delivery except for damages and deficiencies

viii. authorize us to declare and provide declaration to any governmental authority on your behalf stating the aforesaid purpose of the products ordered by you on the website and application.

6. Payment Policy: Blue jays offers you multiple payment options both online and offline

A. Offline Payment Mode:

Cash on Delivery (CoD) - Buyer needs to make payment in cash to the delivery person at the time of receipt of delivery of the Products at its delivery location.

B. Online Payment Mode: all types of payments are available

i. Credit Cards

ii. Debit Card

iii. Net Banking

iv. Wallet Payment